Overhead music in healthcare facilities is much, much different than overhead music in retail stores or other business settings. Whether in a major hospital or local doctor's office, a healthcare facility's audio needs to appeal to a wide variety of people, many of whom are ailing, nervous, or otherwise concerned. So what do you do? Some facilities choose to do nothing - they leave their waiting rooms and corridors silent. Others intentionally choose boring, barely-noticeable tracks, hoping not to offend anyone. In either situation, facilities are missing an opportunity to use music with a purpose - calming patients and caretakers, helping staff, and easing the experience of waiting.