Sound Communication: The Holdcom Blog

Don't miss out on the opportunity to share content regarding these August events! If you haven't seen our previous July blog with additional content for healthcare you can check it out here. The August observances do differ from those of  July, as in there are no observance days for the month of...

When evaluating the customer experience, It’s important to experience everything your callers do. When thinking about implementing Message on Hold services there are certain things you’ll want to consider. We cannot emphasize enough the importance of understanding the features and functionality...

As marketers, it can be challenging to develop content for all your communication channels.  Involvement in your industry is necessary for producing any type of marketing content. From social media posts like Snapchat to Message on Hold content for your phone, you want to keep your callers...

In life, imitation is the sincerest form of flattery. In business, getting a referral or testimonial, is the highest form of flattery, and is the currency on which you build your reputation. The better your reputation, the easier it is for your front-line staff to do their jobs and add to your...

We often get inquires about using popular music on hold. Of course, you can certainly use whatever type of music you want on hold, but be warned you must have proper permissions and licensing. Music licensing is no joke! I’ve taken the time to share a guide of what is required to play music on...

A reflection on our 30 year anniversary and building an industry.By Andrew Begnoche Director of Operations at Holdcom February 7th, 2017 CDM Studios, New York, NY“Let’s stop there for a second,” interjects the engineer as he pushes the talk back mic in the main studio at New York City's CDM...

The holidays are just around the corner. As a business, it's time to start thinking about special hours and company parties. Let's not forget the focus of any business -  clients. When it comes to Message On Hold, use music that reminds callers why this time of year is so special, let them know...

Narration can add immense value to any eLearning experience. Not only does adding high quality voiceover add versatility to the existing footage, but also allows it to be utilized for a broader range of audiences successfully. Speech can affect the most primal aspects of learning to improve...