Sound Communication: The Holdcom Blog

Taking Your Presentations To The Next Level With Audio and Voice
Tools to Support Message on Hold Production
Voice Prompts and MOH Make it to the Great White Way
Voice Prompt Scripts Near and Far
The MOH Client Relations Trade Secret
On Hold Experiment
Social Media - On Hold, Please!
Walk in your Customer's Shoes (and Listen to their Auto Attendant)
Virtual Tour Audio
Customer Service Message on Hold Tips
Inside Professional Virtual Greeting Messages
5 More "Do's and Dont's for Message on Hold"
5 Ways IVR Can Improve the Healthcare Industry
September Healthcare Content Cure -On Hold Script Samples 2018
Cure for Content: August - Message on Hold Healthcare Script Samples 2018
Let's Get Siri-ous About Voice Talents
Why Your Hotel Needs Message On Hold
2018 July Content Cure for Healthcare Facilties Message on Hold
Brainstorming Your Branded Content
June - Healthcare Content Cure - On Hold Script Samples
May - Healthcare Content Cure - On Hold Script Samples
April - Healthcare Content Cure - On Hold Script Samples
Marketing Your Restaurant to Different Generations - Part 1
Marketing to the Generations- Part 2
March - Healthcare Content Cure - On Hold Script Samples
Menu Writing Tips & Tricks
Healthcare: 5 Ways to Celebrate National Doctor's Day
Marketing: Convert First Time Clients Into Regulars
What Gender Should Your Voiceover Be?
Creating a Restaurant Brand Voice That Will Slay
February - Healthcare Content Cure - On Hold Script Samples
5 Ways to Shape-Up your Wellness and Fitness Marketing
Spice Up Your Message on Hold
5 Reasons Employees Shouldn't Record Your IVR
January - Healthcare Content Cure - On Hold Script Samples
December - Healthcare Content Cure - On Hold Script Samples
November Healthcare Content Cure - On Hold Script Samples
EnterTRAINING: The Fast Track to Learning
Holiday Call Center — 5 Best Practices
October Healthcare Content Cure - On Hold Script Samples
Healthcare: How Your Staff's Attitude Can Cost You
Message on Hold & IVR: Small Business Phone System Fix
September Healthcare Content Cure -On Hold Script Samples
Message on Hold: Music & Your Brain
Cure for Content: August - Message on Hold Healthcare Script Samples
Message On Hold: Unicast or Multicast on my Phone System?
July Content Cure for Healthcare Facilities Message on Hold
Is Your Voice Over Talent Approachable as the Brand Voice?
How to Create Loyal Raving Fans and a Backstage Account of a Song Parody
Permission to Use Music - On Hold
Still Talking After All These Years
Myths & Misunderstandings About Music on Hold Licensing
Holiday Phone Greetings: Message On Hold
Narration in Video and eLearning
IVR: 4 Uses in Healthcare
On Hold Message Updates for Fall - Cheat Sheet
Customer Experience & Pokémon GO
Voice Assistant Technology and its Part in Customer Service
IVR Monitoring Improving the Healthcare Experience
Seize Your Marketing with Audio Marketing or Sonic Branding
Why Custom Audio is Important to Your Phone System
What Star Wars Taught Us About Marketing and Brand Image
Live Agents Or Automated Attendant?
5 Ways Auto Attendant Can Increase Efficiency in Your Business
3 Reasons IVR Can Make or Break Your Brand
Voice Assistant Technology & Customer Experience
What is IVR? How Does it Relate to Voice Prompts?
DIY Voice Prompts
Message On Hold - The Key to Unified Communications
VOIP vs PBX Phone Systems
Four Things To Avoid In Your IVR, Auto Attendant, and Voice Prompts
Message on Hold: Script Tips to Keep Callers from Pouting
Message on Hold & Voice Prompt Tips from Aristotle
Evergreen Audio: Recycle Your Message on Hold Audio for Video
6 Script Tips for Your Hold-Time
How Message on Hold Music Can Work For You
Achieve Great Customer Experience with Sound Audio
Building Your Brand Image On-Hold
Expanding Business Using Multilingual Marketing
Voice Prompts, Message On Hold, and the Customer Experience
4 Tips for Improving Your Remote Customer Experience
Customer Service: Reminders for Facing Angry Customers
What Your Holiday Phone Recording Should Say
How Your Callers Spend Their Holidays On Hold
Message On Hold: The Holiday Marketing Tool You Forgot
Video, Social Selling, and SMB's
Holiday Voice Prompts and On Hold Tips
The All-Encompassing Customer Journey
Multilingual Voice Prompts - Part of the Dealership Experience
The Customer Experience of Your Phone Customers: 3 Top Tips
What Your Brand Image Is Missing
Take Your Vision Statement to the Next Level with an Explainer Video
Multilingual Communication: Breaking Language Barriers Opens Wallets
3 Reasons to Add Multilingual Options to Your Phone System
Unified Communications: Is the Human Voice Dying?
Brand Image: A Unified Voice for Call Processing
Hold Time is Valuable Time
Part Two- Are Entertaining Videos Worth the Investment?
Three Must-Haves for a Truly Elite Customer Experience
3 Ways IVR Can Enhance Your Business
Using the Right IVR to Sound Like a Big Company
Best Practices For IVR, Voice Prompts, and Auto Attendant
Small Doesn't Mean Unprofessional
4 Benefits of Using an Auto Attendant
ACD: The Valuable Tool Your Company Isn't Using
Are Entertaining Videos Worth the Investment?
Grow Post Engagement by 221% - A Social Media Case Study
How To Get Quality Customer Feedback
Hotels Using Social Media: Managing Negative Reviews
The Guest Experience Is In the Details
Hotels Using Social Media Are A Dream Come True
Here's How to Get Great Reviews For Your Hotel
How to Impress Customers With True Hospitality
Is Guest Experience a Priority at Your Hotel?
Need a Robust Hotel Marketing Strategy? Create Quality Video Content
Hospitality - More Than Just a Word to Hotels
Hotels Using Social Media Definitely
Hotels Using Social Media Setting the Standard
Customer Experience-Is That Your Focus?
3 Tips to Improve the Hospitality Guest Experience
Hospitals Targeting Their Audience Using Video
3 Ways Your Hospital Will Win with Video Marketing
Skyrocket the Customer Experience with Video and Sound
How Great Customer Service Boosts Customer Experience
Customer Experience Contributes to Healthcare Facility Wellness
Hospitals Using Social Media? The Numbers Speak for Themselves
How Hospitals Can Use Social Media to Improve Care
Connecting with Patients: Hospitals Using Video
Video the Simplified Way to Explain Complex Healthcare Procedures
Four Magnificent Reasons Hospitals Should Use Social Media
Enhance Customer Experience at Your HealthCare Facility
Are Hospitals Using Social Media To the Fullest
The Right Choice in Music Can Lead to More Efficient Business
How Hospitals are Using Video in Denmark
Have You Optimized Your VoIP Phone System?
Promote Your Company Using Web Video Production
Control the Pace of Your Operations and Increase Profits with Business Music
How to Elevate Your Personal Brand and Increase Customer Engagement
Podcast: Does Background Music Improve Customer Experience?
How the Right Overhead Music Can Boost Your Business
What You Need to Know to Succeed at Customer Engagement
Podcast: How do eGreeting Cards Increase Customer Engagement?
Tips for Creating Great Overhead Announcements
10 Tips to Deliver The Best Customer Experience on Facebook
Use Video Content to Promote Your Business
Should I Use Superlatives in My on Hold Messages?
Update Your On Hold Communication with Holiday Greetings
How Do You Choose The Right Business Music For Your Company?
Video: 4 Ways You Can Gain Momentum with Inbound Marketing
The Importance of Message on Hold [Infographic]
5 Consumer Pet Peeves of Automated Phone Systems
3 Ways To Use Video To Boost Staff Engagement
Does Video Quality Affect Video Shareability?
Spending All of 2013 Waiting On Hold
6 Blogs From 2013 To Enhance Your Digital Marketing
Top Effects Overhead Music Has On Behavior
3 Marketing Audio Script Questions to Ask Yourself
Top 3 Reasons Audio is the Next Big Thing for Digital Marketing
5 Key Features of the Best Overhead Music for Healthcare Facilities
4 Killer Examples of Website Audio Done Right
Tackling the Basics of Small Business Hosted Phone Systems
6 Ways Professional on Hold Messages Help Improve Your Image
5 Reasons to Control The Overhead Music In your Store
5 Considerations for Updating Your Business Phone System
#OnHold Fails and Wins to Brighten Your Day
New Apple Patent Could Help Your On Hold Experience
Two Questions to Ask Yourself When Writing Telephone Audio Scripts
How the Virtual Doctor is Revolutionizing In-Patient Care with Web Conferencing
Do You Still Need a Professional Cell Phone Voicemail Greeting?
Using Characters and Personas in eLearning Programs
Pimp My Phone System: How to Make Your Phone Work Like an Employee
3 Reasons to Use a Vanity Phone Number for Your Business
3 Kinds of Online Videos That Will Help Your Marketing
How To Write a Message on Hold Program Script
5 Healthcare IVR Best Practices
The Instagram vs Vine Video-Off: Who Will Win?
National Small Business Week is Here! Check Out These Small Business Resources
Think Like a Marketer: A/B Test Your Message on Hold Program
How to Choose Good Background Music Services for Stores
Lessons from 4 Big Brands for Your Online Marketing Videos
3 Types of Audio Scripts for Your Phone System
4 Ways To Make Your Online Content More "Snackable"
Everything You Need To Know About Music Licensing
6 Ways Music In Stores Can Boost Sales
Why Should I Color Correct My Online Marketing Videos?
How Not To Narrate: Why You Shouldn’t Do Your Own Virtual Tour Narration
IVR Script Examples to Improve Caller Navigation
How to Choose the Perfect Voice Over for Your Video Production
How to Take Advantage of Prezi's New Audio and Voice Capabilities
4 Online Video Ideas to Improve Customer Service Strategies
7 Tips for Speaking On-Camera in Marketing Videos
6 Tips for Making Better Vine Videos
Managing and Announcing Healthcare Mergers and Acquisitions
The Myth of Zero Hold Time
Customer Service Tips for a Successful 2013
5 Grammatical Errors to Avoid In Your Audio Script Writing
Ten Tips Tuesday: Considerations For Your Next Podcast
Healthcare Marketing: 6 Ways to Reuse Message On Hold
4 Apps with Excellent Sound Effects to Help Your Development Efforts