A few posts back, we suggested that the things you’re tweeting might be good content for your Messages on Hold. Thinking about this, we decided it would be great if we helped you out with identifying this content. So we give you @HoldcomListens—our new twitter account, created specifically for listening to our clients.
Twitter is becoming a leading way companies reach out to clients and customers. We are happy to be tweeting from two accounts--@Holdcom and @HoldcomListens. Please, feel free to tweet at either account if you have any comments, questions, or concerns--or if you're stuck #OnHold!
The CR team is really excited to start listening to what our customers are tweeting—We want to follow you! If you’re interested, follow @HoldcomListens.