Callers reach out to hospitality properties, like hotels, restaurants, resorts, and spas, for a number of reasons. For these venues, the telephony becomes a prime marketing tool. Messages On Hold, IVR Announcements and voice prompts, and voicemail greetings must all sound clear and professional. Furthermore, the phone represents tools for assessing customer satisfaction, like telephone surveys conducted in-property or for potential guests who are calling in. Maximizing the telephone is a surefire way to keep callers and guests satisfied with your service.
Learn how in this slide presentation: