Sound Communication: The Holdcom Blog

Tools to Support Message on Hold Production

Can't remember who said it or sang it, but there's a line, "I can't wait until tomorrow, because I get better looking every day." Well that's the way I feel about my business. As a service oriented company, we've always done a good job at a good price with responsive quality service, and we've been...

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Voice Prompts and MOH Make it to the Great White Way

My adolescent nephews have never experienced a Broadway play, so for their spring birthdays my husband and I took them to see Spiderman: Turn off the Dark.  This show was in the headlines for various reasons – injuries, confusing plot, being the most expensive play ever produced, but it was an...

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Voice Prompt Scripts Near and Far

Guest Blog contributed by Scripts Consultant Megan Andriulli

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eTraining

Another emerging market for Holdcom is eTraining, also known as virtual learning or just-in-time training. Holdcom supplies voices and scripts for professional businesses that need their staff to learn something new, and fast: for example, updated software or a novel technology.

Senior Script...

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The MOH Client Relations Trade Secret

Experience tells us day in and day out that “there is no magic word,” no abracadabra or panacea to solve our troubles; we must rely on hard work and dedication to overcome life’s obstacles.

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On Hold Experiment

Holdcom was recently involved in a fantastic customer service experiment. One of our long time clients hadn’t updated their message on hold program in over a year. Since the majority of their callers were return customers, they were curious whether their customers listened to the message or “tuned...

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Social Media - On Hold, Please!

You wake up with a headache, you burn your toast, and your car is covered in snow. On days like these, how do you keep your spirits up? How do you maintain the passion for your craft throughout the work day?

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Virtual Tour Audio

Though the virtual tour has been around for a long time, many individuals and businesses have not yet incorporated audio into their presentations. I have seen many virtual tours where you are given a full 360 panaromic view of a brightly colored living room or kitchen - with no voice over to serve...

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