Sound Communication: The Holdcom Blog

Is your Voiceover Talent Approachable as the Brand Voice?

First impressions have a lasting impact.  Everyone has a friend that when they first met, was totally unapproachable. Trust me, I know because for most of my college years, I was that friend! My friends didn't admit this to me until about 2 years into our relationship, and we still laugh about... Read More

The Importance of Message on Hold [Infographic]

While you're ramping up your Internet and social media budget, don't forget that many of your best customers or would be customers still reach you on the phone. How are you addressing that? 

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Building Your Brand With Online Video

Over the last few years, online video has grown to become an essential marketing tool. Many website visitors find videos extremely intriguing and useful, especially while making purchasing decisions. Companies around the world tailor their online videos to captivate, educate, and engage their...

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3 Ways To Use Video To Boost Staff Engagement

Since YouTube celebrities took the Internet by storm, small businesses and corporations alike have adopted video production to connect with their audience in creative and imaginative ways. From Twitter contests to Heineken’s cavalier “drop everything and travel” departure roulette, from...

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How the Virtual Doctor is Revolutionizing In-Patient Care with Web Conferencing

Hospitals are busy places. In densely populated areas, or during busy times, there are only so many beds—and doctors—to go around. Doctors are constantly on the go, moving from floor to floor and patient to patient. With so many in need of care and attention, there’s a desire for doctors to...

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The Myth of Zero Hold Time

If you ask people what they're playing for callers waiting on hold, you'll hear (at least) one of a few answers:

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Mainstream Media Goes Multilingual

I have a confession: I'm addicted to SongPop. It's one of those "social games" that uses Facebook and mobile devises to connected individual from across the globe in a "name that song" competition. It's all the rage and very fun. One interesting SongPop fact? The users come from all over the...

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How Real Estate Professionals use Technology to Stay Connected [Infographic]

Considering today's real estate market, it's more important for every real estate agent and broker to present themselves as a true professional. Your professionalism will need to be a part of every aspect of yourself, from your shoes to your online presence and beyond. How can you make sure...

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Airline Hold Times During Hurricane Irene

Airline customer service departments had phone lines ringing off the hook during the Hurricane Irene's blast up the east coast last week. If you were one of the unlucky travelers during this time, you probably spent a long time waiting on hold for an airline customer service representative! If...

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How Special Education Teachers Can Enhance Your eLearning Techniques

Research has shown adding audio to multimedia presentations enhances a learner's grasp on the content (image, video, or text) provided. Special Education teachers use audio visual learning techniques to increase attention span, and stimulate auditory and visual senses of learning disabled...

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