Sound Communication: The Holdcom Blog

Hospitality Industry Website Audio

Despite great strides in bandwidth and technology, the internet remains a visual space that doesn’t often make use of audio. When audio is used, however, it can help your website achieve major impact. Website audio can make your website stand out from your competition’s site while reinforcing...

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5 Ways Hospitality Properties Can Leverage Internet Audio

Although the internet is primarily a visual space, audio can be used to enhance marketing and customer service initiatives online. From an audio logo and sonic brand to adding your voice to Facebook and Twitter, website audio and sound for social media are a way to attract customers and keep them...
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Message On Wheels-Audio In Motion for Hospitality

The Message On Hold concept is this: take the silent, passive telephone on hold time and turn it into an active period of marketing to a captive audience. In real life, as on the phone, there are sometimes unavoidable periods of wait time. If your hospitality venue provides transportation...

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7 ways to use IVR Announcements in Hospitality Telephone Systems

Interactive Voice Response (auto attendant) is a call processing system that allows customers to access a pre-recorded database through keypad input or speech recognition. If you use an IVR system, these announcements, typically voice prompts, can be the first impression potential guests have...

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Message on Hold for Hospitality

Hotels, restaurants, caterers, resorts, and banquet halls can all benefit from having a Message on Hold (MOH) system, however many neglect on hold communication. You can probably think of a time when you called your favorite pizzeria and they put you on hold, leading yourself to believe you’d...

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