Sound Communication: The Holdcom Blog

Expanding Business Using Multilingual Marketing

Wouldn't it be awesome if everyone on the planet spoke the same language? Marketing to a global audience requires breaking language barriers.  As an expanding business, it's important that your customer support system and marketing materials are consistent. As an expanding business you can't...

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Message On Hold: The Holiday Marketing Tool You Forgot

The holidays are a crazy busy, stressful time for everyone--the "goodwill towards men" part seems to come after they've found that one sold out toy, mailed packages, and rehabbed the tree after the cat knocked it over. Don't let your holiday Message On Hold add to your customer's frazzle factor....

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Holiday Voice Prompts and On Hold Tips

During the holiday season, many businesses find themselves busier than they are at any other time of year. Orders are pouring in, and along with those orders come a variety of questions and complaints that tie up the phone lines. While many retailers hire extra staff to help with the increased...

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The Importance of Message on Hold [Infographic]

While you're ramping up your Internet and social media budget, don't forget that many of your best customers or would be customers still reach you on the phone. How are you addressing that? 

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6 Blogs From 2013 To Enhance Your Digital Marketing

Digital Marketing continued to be on everyone's todo list in 2013.  Check out these 6 popular posts from our blog which cover all your digital marketing from your phone system, to your website, and beyond. They'll inspire you to complete every item on your marketing agenda.

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3 Marketing Audio Script Questions To Ask Yourself

Writing a marketing audio script can get frustrating without an outline and an understanding of what an effective audio script should be. I know, I know, you’ll just Google it, right? It is important to remember that you are writing something that is meant to be heard.

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6 Ways Professional On Hold Messages Help Improve Your Image

September 13, 2013 Juli Durante Message On hold

Adding a professional Message On Hold program to your phone system is an easy way to improve the image of your business. It helps you make a great first impression and helps your customers get valuable sales and service information. Here are 6 ways a professional on hold message can help...

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#OnHold Fails and Wins to Brighten Your Day

Have you ever searched for #onhold on Twitter? It's one of my favorite activities... and it's not because I work for a company that produces on hold messages, it's because the #onhold content is some of the funniest, silliest Twitter fodder out there. Here are some on hold fails:

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