Sound Communication: The Holdcom Blog

Permission to Use Music - On Hold

We often get inquires about using popular music on hold. Of course, you can certainly use whatever type of music you want on hold, but be warned you must have proper permissions and licensing. Music licensing is no joke! I’ve taken the time to share a guide of what is required to play music on...

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Myths & Misunderstandings About Music On Hold Licensing

Myth: “I can use this music for free because I found it on the internet”.

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Holiday Phone Greetings: Message On Hold

The holidays are just around the corner. As a business, it's time to start thinking about special hours and company parties. Let's not forget the focus of any business -  clients. When it comes to Message On Hold, use music that reminds callers why this time of year is so special, let them know...

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5 Best Practices for Refreshing Message On Hold Content

The most interesting and engaging on hold messages are those that have content that is up to date and seasonally relevant. Because 7 out of every 10 callers are placed on hold (according to an AT&T study), it's important to consider what your on hold program says and how often you change the...

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How to Select the Right Holiday Hold Music

If you check out our holiday music, you’ll see that our selections aren’t limited to Christmas carols and Holiday Hymns, rather we offer a variety of holiday genres, including traditional, rock, pop, and carols. Why? The same track or album isn’t right for every business. In general, we find...

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