Sound Communication: The Holdcom Blog

Time Sure Flies When You're Not Updating On Hold Messages

Yesterday I was reading an article online about the perception of time and how time is perceived differently by different people at different times under different conditions.  It argued that when we are involved in an activity or enjoyable event, time seems to fly by.  When we are under stress...

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Increasing Customer Satisfaction--Real Life "Hold Time"

For the restaurant and hospitality industries, Messages On Hold can solve the problem of telephone hold time. Message On Hold programs fill dead air and present an opportunity to market to an audience of captive callers. Within this industry, there are tremendous benefits to having on hold...

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