Sound Communication: The Holdcom Blog

December - Healthcare Content Cure - On Hold Script Samples

December is a time to celebrate and spend time with family, but don't forget to remind callers and patients about December's Healthcare Wellness Observances. If you need Message on Hold script samples to use for your December marketing programs, take a look at these important December...

Read More

November Healthcare Content Cure - On Hold Script Samples

As the Thanksgiving holidays approach and family and friends gather to give thanks remember to remind your callers and patients about November's Healthcare Wellness Observances. Check out these important November Observances and Message on Hold script samples you can use for your November...

Read More

October Healthcare Content Cure - On Hold Script Samples

It's that time of month for the Wellness Observances for October. As you pick your Halloween costumes and arrange the office parties don't forget about your October marketing. Remember to remind patients and callers of these important causes and any events that relate!  Check out the important...

Read More

September Healthcare Content Cure -On Hold Script Samples

Summer is slowly ending, and back to school commercials have begun to play. It's that time of month for us to share our monthly Healthcare Wellness Observance Days for September and the script excerpts that can be used. From Childhood Cancer Awareness Month to World Alzheimer's Month we have the

Read More

How to Repurpose your Existing Message On Hold Content

So, you've written an eBook, White Paper, or Guide. You've chopped it up into a series of blog posts. You've created a video and webinar about the same content. With one idea, you've gotten a lot of bang for your buck, you savvy marketer you! Repurposing content is a great way to stretch your...

Read More

Script Tip: Take your Message On Hold Back to School

Whether or not you have children, the Back to School season affects you. Perhaps your commute becomes that much longer because school buses are back on the road. Or employees and co-workers have to readjust their work schedule to accommodate school hours and the drop-off/pick-up schedule for...

Read More

How to Structure a Message On Hold Program

You can do a lot with Message On Hold programs: Give client testimonials, offer special deals and promotions. create a game show, let your CEO or President present a special message...and the list goes on. In fact, the options you have are nearly limitless: as long as you record it, you can put...

Read More

The AP Sanctions "Hopefully": What it Means for Your On Hold Marketing

I love to read about the quirks of the English language and how they came to be, so I subscribe to Grammar Girl's blog at Quick and Dirty Tips. It's perfect for those times when you can't decide between affect and effect or complimentary and complementary. She's also a great source for...

Read More

Common Mistaskes in Financial Industry Message On Hold Programs

A bank or credit union's telephone system is often an integral part of customer service. Clients will use an automated phone system to check account balances and members with more complicated inquiries wait on hold for support. During these critical moments on the phone, businesses in the...

Read More

Voice Prompt Script Tip: Is "Touch" the New "Press" or "Click"?

Language is a fluid, ever changing doctrine. It's constantly updated with new terms and forms of words as technologies and generations evolve. The self-editing and adoption of these terms and phrases happens almost organically as one word is used more frequently and falls into favor within our...

Read More