Sound Communication: The Holdcom Blog

Message on Hold & IVR: Small Business Phone System Fix

Sometimes, despite the best of intentions, knowledge, and effort, there is no simple answer to a problem. Take matching a phone system to a business’s needs. There is no simple answer, because first you need to ask important questions. What features do you need?  How many lines do you have? Have...

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Multilingual Communication: Breaking Language Barriers Opens Wallets

The modern business world is global in scope. With the advent of online marketing and rapid international shipping, any business stands to gain new markets, provided the potential customer can understand what that business offers. Using multilingual communication in your business is essential...

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Small Doesn't Mean Unprofessional

Small businesses using the right auto attendant/IVR can sound like a bigger company. Small should mean professional. With 21st century technology, it's possible for a small company to present itself just as professionally as a mega-corporation.

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Tackling the Basics of Small Business Hosted Phone Systems

September 26, 2013 Client Relations - small business

What is a phone system and how is it different from phone service?

Phone system and phone service get confused a lot, but they’re not the same thing. It’s a little like getting your internet service confused with your router. Your router can hook to a number of different internet service...
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National Small Business Week is Here! Check Out These Small Business Resources

National Small Business Week, first proclaimed in 1963, celebrates America's entrepreneurs and small business owners. According to the US Small Business Administration, more than half of Americans own or work for a small business. Small businesses are responsible for creating "about two out of...

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9 Ways to Enhance the Image of Your Small Business

Being a "small business" doesn't mean you can't dream--or sound--big. Often, a few easy, affordable updates can revamp and improve your image dramatically. Being small is often an asset. Small business owners are more available and approachable than their corporate counterparts, and these...
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Small Business Message on Hold: Market, Impress, Inform

If you own or run a small business, never underestimate the power of your phone system. Your phone system has the capability to promote your products and services, communicate useful customer information, and improve their overall caller experience... all while they are waiting on hold! Message...

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4 Audio Marketing Strategies for Small Businesses

Small businesses working with limited resources are often overshadowed by competition from larger businesses with larger marketing budgets. And yet, small businesses need to outshine competitors and distinguish themselves from the rest, just like the big guys. So what to do? By incorporating...

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5 Ways to Utilize Audio to Enhance Your Small Business

Giving your small business a voice can enhance marketing and customer service intiatives. By incorporating a professional human voice into your marketing strategies you can establish a more personal relationship with your customers while creating a more professional image for your business. ...

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Audio Solutions to Make Your Small Business Look and 'Sound' Bigger

Small businesses have the potential of getting lost amid competition from large-scale, high revenue businesses. These types of businesses are always faced with the question, "How do I make my business seem larger and distinguish itself among competitors?" Both professionalism and strategic...

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