Sound Communication: The Holdcom Blog

The Importance of Message on Hold [Infographic]

While you're ramping up your Internet and social media budget, don't forget that many of your best customers or would be customers still reach you on the phone. How are you addressing that? 

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Pimp My Phone System: How to Make Your Phone Work Like an Employee

Do you remember that MTV show, Pimp My Ride? The basic premise was taking old, beat up cars and transforming them into beautiful, technology-infused, high-performance machines. They were some seriously “tricked out” cars.

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3 Types of Audio Scripts for your Phone System

Do you need a script for your phone system recordings? What kind of phone system script are you looking for? Many people aren't sure; do they need a Message On Hold program? Voice Prompts for their IVR System or Auto Attendant? A Simple Voicemail Greeting?

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The Impact of Multilingual Telephone Systems for Hospitality

As destinations, hospitality properties aim to attract visitors from all over the world. Being able to reach out to these potential guests is crucial to building a connection between them, your venue, and your brand.

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TED Feature

In July of 2010, Matt Ridley, author of The Rational Optimist, gave a compelling lecture at TEDglobal about the mechanisms behind “how [we are] the only species that becomes more prosperous as it becomes more popular.”

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