Sound Communication: The Holdcom Blog

What Your Holiday Phone Recording Should Say

Shoppers and busy bees seeking to check off everything on their to-do lists in the quickest way possible are in full swing during the holiday season. No one wants to spend hours on hold listening to dull phone recordings when they could be enjoying that time with their family and closest friends...

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Holiday Voice Prompts and On Hold Tips

During the holiday season, many businesses find themselves busier than they are at any other time of year. Orders are pouring in, and along with those orders come a variety of questions and complaints that tie up the phone lines. While many retailers hire extra staff to help with the increased...

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6 Blogs From 2013 To Enhance Your Digital Marketing

Digital Marketing continued to be on everyone's todo list in 2013.  Check out these 6 popular posts from our blog which cover all your digital marketing from your phone system, to your website, and beyond. They'll inspire you to complete every item on your marketing agenda.

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Professional Human Voice: What the Public Wants to Hear

Are we neglecting the power of our own unique voice? Businesses across many industries are using computer generated voices to motivate their audience instead of reaching them through the authenticity of real human speech. Although synthetic speech is utilized in various business applications,...

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Voice Prompts and MOH Make it to the Great White Way

My adolescent nephews have never experienced a Broadway play, so for their spring birthdays my husband and I took them to see Spiderman: Turn off the Dark.  This show was in the headlines for various reasons – injuries, confusing plot, being the most expensive play ever produced, but it was an...

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Message On Hold is MTA's Solution

Have you ever wanted to call a specific department of a company, only to find hundreds of contact numbers on their website? Maybe you become frustrated dealing with wrong transfers, disconnections, and long wait time? Message On Hold and Integrated Voice Response (IVR) systems are designed to...

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Rush Jobs for Message on Hold and Voice Prompt Productions

In previous blogs, we have discussed approaches to handling rush-jobs, or same day fulfillment, of message on hold and voice prompt productions. Though we have a thorough process for completing these time-sensitive projects, our first step is to ask the customer – “why?” Instant gratification...

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Voice Prompt Scripts Near and Far

Guest Blog contributed by Scripts Consultant Megan Andriulli

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